Our partners and suppliers play a crucial role in helping us deliver our strategic objectives. Our supply chain is diverse, spanning veterinary services, car repair networks, cloud and technology providers, financial and reinsurance partners, distribution channels, and claims services.
We are committed to building strong and collaborative relationships with our suppliers. To support this, we have established clear governance processes across the Group to manage our partnerships from onboarding through to ongoing performance and assurance. Ensuring alignment between us and our suppliers is essential, which is why we set out our expectations in our Supplier Code of Conduct.
We also expect all suppliers to comply with our Modern Slavery Statement and Failure to Prevent Fraud Policy. A full list of Admiral Group policies can be found here: Our policies | Admiral Group Plc.
We also have the following policies in place to ensure equality and fairness across our supply chains:
Procurement and Outsourcing
Our Group Procurement and Third Party Management policy states that all employees who engage in procurement activity must:
- Enhance and protect the standing of the business
- Maintain the highest standard of integrity in all business relationships
- Promote the eradication of unethical business practices including modern slavery
- Ensure full compliance with laws and regulations
all whilst continuing to drive the de-carbonisation agenda across Admiral’s critical, strategic and key suppliers. This is enforced through strict controls and monitoring.
Gifts and Gratuities
Our Gifts and Gratuities Policy recognises that sometimes customers, suppliers or business associates offer gifts or gratuities to staff and confirms that all such gifts must be made and received openly and fairly, must not include cash, must be reported and be in line with the policy.
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Sustainable procurement
We are committed to embedding sustainable business practices throughout our procurement activities. As part of this, our Request for Proposal (RFP) process includes scored ESG criteria covering Net Zero commitments, human rights, energy consumption, diversity, equity & inclusion, and broader social impact. This ensures we partner with suppliers who share our commitment to responsible and sustainable operations, both internally and within their own supply chain. These expectations are reinforced through our due diligence questionnaire, which asks all suppliers about environmental management, financial crime controls, data protection, human rights, and modern slavery.
To further support sustainability across our supply chain, Admiral partners with EcoVadis and the Slave Free Alliance. We strongly encourage all suppliers to register with EcoVadis - an internationally recognised platform that evaluates sustainability performance across environmental, social, and ethical criteria. Participation in EcoVadis demonstrates a supplier’s commitment to responsible business practices and alignment with Admiral’s ESG standards. You can find out more about Admirals work with EcoVadis here.
Sustainability is also a core element of our Supplier Relationship Management (SRM) approach. Working closely with our suppliers and internal Sustainability team, we offer guidance and support to help them improve their environmental and social performance. For example, we collaborate with our motor supply chain through dedicated forums focused on topics such as electric vehicles, carbon emissions reduction, and circular economy practices.
Listen to our Head of Procurement, Chris McLellan, talk about the way that we engage and monitor our supply chains' sustainability practices so that we can deliver a better future for our customers and communities:
What we procure
Admiral Group, being a diversified financial services company, procures various goods and services to support its operations. This includes:
- Tech and IT
- Marketing and Advertising
- Office Supplies and Equipment
- Professional Services
- Facilities
- Travel and Hospitality
The Process
The procurement process for Admiral Group entities typically involves the following steps:
- Identifying business needs
- Vendor Selection - market research
- Invite to Tender
- Evaluations and Negotiations (T&Cs)
- Contract put in place
- Order Placed
- Invoicing and Payments
- Continuous reviews with suppliers